Inclusive Design return policy:

• No returns accepted of custom items. 

• Returns accepted of Inclusive Design original pieces (non-custom) under 50 lbs: 

• If item arrives broken or seriously damaged

• Photos of broken/damaged items must be sent to initiate return

• If item is shipped back, a full refund will be sent to customer

• If customer would like to keep the item, a 50% refund will be issued to customer

• Customer satisfaction policy:

• Inclusive Design will work with the customer so they are satisfied with their transaction, even if the item does not fall into one of the above categories.

Custom Orders:

• Custom orders can be placed by going to the custom pieces page scheduling a free consultation via the calendly link provided.
• Please note that I predominately accept custom orders that fall under the three categories I specialize in: 
  • Nightstands
  • Small Tables
  • Shelving

 

For returns, please email inclusivedesignsd@gmail.com  or fill out the form on the Contact Us page. Please include your order number in your message.

If you have questions or concerns, please contact us, as we want to make the purchase and/or custom order process as smooth as possible for you.